Effective Date: July 26, 2026

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At Style by Tiyana Marie, we want you to feel confident when purchasing our digital resources and design services. Because our business also includes affiliate recommendations from third-party retailers, this policy explains how returns and refunds are handled for each type of purchase.

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If you have any questions before making a purchase, please don't hesitate to reach out. We're always happy to help you choose the right resource for your project.

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1. Affiliate Product Purchases

 

Style by Tiyana Marie does not sell physical products directly.

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Many of the products featured throughout this website are available through affiliate links that direct you to third-party retailers. Purchases made through these links are completed directly with the retailer, not Style by Tiyana Marie.

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If you need to request a return, refund, exchange, warranty claim, or shipping assistance for an affiliate purchase, please contact the retailer directly. Their policies, timelines, and procedures will apply to your purchase.

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2. Digital Products

 

All digital products sold through Style by Tiyana Marie are delivered electronically and are considered final sale.

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Due to the instant-access nature of digital downloads, we do not offer refunds, returns, or exchanges once a purchase has been completed, except where required by applicable law.

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3. Duplicate Purchases

 

If you accidentally purchase the same digital product more than once, please get in touch with us within 7 days of your purchase.

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After verifying the duplicate transaction, we will gladly issue a refund for the duplicate purchase.

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4. Download & Technical Support

 

If you're unable to access or download your digital product, please contact us within 7 days of your purchase.

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We are happy to make reasonable efforts to help resolve technical issues by:

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• Resending your download link

• Assisting with troubleshooting

• Providing replacement download files when appropriate

 

To help us investigate the issue as quickly as possible, we may request additional information, including:

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• Screenshots of any error messages

• A screen recording showing the issue

• The email address used for your purchase

• Information about the device or browser you're using

 

Providing this information helps us identify the cause of the issue and work toward a solution.

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Technical support is intended to ensure customers receive access to the products they have purchased. It does not alter our policy that digital products are final sale.

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5. Design Services

 

Payments for design services are final and non-refundable.

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Separate Design Service Terms & Conditions will be provided before work begins and will outline the scope of work, timelines, deliverables, and other project-specific details.

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6. Chargebacks

 

If you experience an issue with your purchase, we kindly ask that you contact us first before initiating a chargeback or payment dispute with your payment provider.

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We are committed to providing reasonable assistance and will do our best to resolve legitimate concerns promptly.

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7. Policy Updates

 

Style by Tiyana Marie reserves the right to update or modify this Returns & Refund Policy at any time.

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Any changes will be posted on this page with an updated Effective Date.

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8. Contact Us

 

If you have questions about this policy or need assistance with a purchase, please contact:

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Style by Tiyana Marie

Arizona, United States

Email: hello@stylebytiyanamarie.com